Problem solving by definition has two phases:
1- Identifying the problem.
2- Finding a solution.
If step one is done properly, maybe 70% of the work is completed.
But far too often, we get involved in proposing solutions while the problem itself is not really clear.
There is usually just a sense that something is wrong and someone jumps out with a rigid proposal.
A lot more focus needs to be placed on problem identification, isolation and definition, don't you think?
And read some books.
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